Senior Dispatcher - customer updates (Grand Rapids, MI)

Nova Quarry Farms Partners supplies farm and food customers across the Grand Rapids region, and we need a Senior Dispatcher to lead our customer updates. We are a family-run business at heart. What you will do • Track progress and update customers on timing. • Coordinate with the teams handling field records on changes. • Record hours and mileage accurately. • Solve problems on the road such as delays, breakdowns and access issues. • Assign jobs and routes to drivers and crews. What we are looking for • Clear voice and good local knowledge. • Experience in dispatch, driving or scheduling. • Calm decision-making under pressure. Nice to have • Knowledge of field records. • Experience with routing software. Working arrangement • Contract for four months, with the possibility of becoming permanent. • On site in Grand Rapids. • Applications are reviewed on a rolling basis.