Senior Dispatcher - customer updates (Columbus, OH)

Foxglove Forge Freight moves freight for manufacturers and retailers out of Columbus. We are hiring a Senior Dispatcher to take on customer updates. You would join a small organisation of about 41 people based in Columbus. What you will do • Assign jobs and routes to drivers and crews. • Record hours and mileage accurately. • Coordinate with the teams handling customer tracking on changes. • Solve problems on the road such as delays, breakdowns and access issues. • Track progress and update customers on timing. What we are looking for • Clear voice and good local knowledge. • Experience in dispatch, driving or scheduling. • Calm decision-making under pressure. Nice to have • Knowledge of customer tracking. • Experience with routing software. Working arrangement • Full-time, on a regular day shift. • On site in Columbus. • We will tell you what to expect at each step of the hiring process.