Senior Dispatcher - customer updates (Charlotte, NC)

Amberfield Glen Inspection Services is an inspection company in Charlotte with field technicians and lab staff. We are hiring a Senior Dispatcher to take on customer updates. You would work closely with colleagues in operations, support and management. What you will do • Coordinate with the teams handling certifications on changes. • Record hours and mileage accurately. • Assign jobs and routes to drivers and crews. • Track progress and update customers on timing. • Solve problems on the road such as delays, breakdowns and access issues. What we are looking for • Experience in dispatch, driving or scheduling. • Clear voice and good local knowledge. • Calm decision-making under pressure. Nice to have • Knowledge of certifications. • Experience with routing software. Working arrangement • Part-time, about 16 hours a week, afternoons. • On site in Charlotte, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.