Senior Dispatcher - after-hours coverage (Rochester, NY)

Nova Orchard Environmental Services Group is looking for a Senior Dispatcher. The job centres on after-hours coverage for collection routes, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Record hours and mileage accurately. • Track progress and update customers on timing. • Solve problems on the road such as delays, breakdowns and access issues. • Assign jobs and routes to drivers and crews. • Coordinate with the teams handling collection routes on changes. What we are looking for • Clear voice and good local knowledge. • Experience in dispatch, driving or scheduling. • Calm decision-making under pressure. Nice to have • Experience with routing software. • Knowledge of collection routes. Working arrangement • Part-time, about 16 hours a week, spread across three days. • On site in Rochester. • Applications are reviewed on a rolling basis.