Senior Data Analyst - quality and error analysis (Pittsburgh, PA)

Fernwood Nest Early Learning operates neighbourhood childcare around Pittsburgh. We are hiring a Senior Data Analyst to take on quality and error analysis. You would work closely with colleagues in operations, support and management. What you will do • Investigate trends in family communication and explain what is driving them. • Recommend changes and measure whether they worked. • Document definitions so numbers mean the same thing everywhere. • Answer ad-hoc questions with a short written summary, not a data dump. • Build dashboards that managers actually open every week. What we are looking for • Clear writing. • The habit of checking a surprising number before presenting it. • Strong SQL and spreadsheet skills. • Experience with a BI tool such as Power BI or Tableau. Nice to have • Python or R for analysis. • Experience with data on classroom supplies. Working arrangement • Part-time, about 28 hours a week, mornings. • On site in Pittsburgh. • Applications are reviewed on a rolling basis.