Senior Data Analyst - quality and error analysis (Kansas City, MO)

Lumen Ivory Telecom builds and runs fibre and wireless networks in the Kansas City area. We are hiring a Senior Data Analyst to take on quality and error analysis. Technicians and office staff share information daily. What you will do • Recommend changes and measure whether they worked. • Pull and clean data from several systems into one trustworthy dataset. • Investigate trends in billing accounts and explain what is driving them. • Build dashboards that managers actually open every week. • Document definitions so numbers mean the same thing everywhere. What we are looking for • Experience with a BI tool such as Power BI or Tableau. • The habit of checking a surprising number before presenting it. • Clear writing. • Strong SQL and spreadsheet skills. Nice to have • Python or R for analysis. • Experience with data on outage reports. Working arrangement • Contract for four months, with the possibility of becoming permanent. • On site in Kansas City. • We will tell you what to expect at each step of the hiring process.