Senior Data Analyst - quality and error analysis (Jackson, MS)

Bluepeak Quarry Telecom builds and runs fibre and wireless networks in the Jackson area. We are hiring a Senior Data Analyst to take on quality and error analysis. You would join a small organisation of about 143 people based in Jackson. What you will do • Recommend changes and measure whether they worked. • Document definitions so numbers mean the same thing everywhere. • Answer ad-hoc questions with a short written summary, not a data dump. • Pull and clean data from several systems into one trustworthy dataset. • Investigate trends in customer tickets and explain what is driving them. What we are looking for • Experience with a BI tool such as Power BI or Tableau. • Clear writing. • The habit of checking a surprising number before presenting it. • Strong SQL and spreadsheet skills. Nice to have • Python or R for analysis. • Experience with data on network equipment. Working arrangement • Contract for eight months, with the possibility of becoming permanent. • On site in Jackson, with some flexibility after the first few months. • Applications are reviewed on a rolling basis.