Senior Data Analyst - quality and error analysis (Fort Worth, TX)

Fernwood Rowan Arts Center is looking for a Senior Data Analyst. The job centres on quality and error analysis for ticketing, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Recommend changes and measure whether they worked. • Document definitions so numbers mean the same thing everywhere. • Investigate trends in ticketing and explain what is driving them. • Build dashboards that managers actually open every week. • Pull and clean data from several systems into one trustworthy dataset. What we are looking for • The habit of checking a surprising number before presenting it. • Clear writing. • Experience with a BI tool such as Power BI or Tableau. • Strong SQL and spreadsheet skills. Nice to have • Python or R for analysis. • Experience with data on visitor services. Working arrangement • Full-time, Monday to Friday. • On site in Fort Worth. • Applications are reviewed on a rolling basis.