Senior Data Analyst - operations reporting (Grand Rapids, MI)

Ironwood Cross Health is looking for a Senior Data Analyst. The job centres on operations reporting for patient scheduling, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Answer ad-hoc questions with a short written summary, not a data dump. • Investigate trends in patient scheduling and explain what is driving them. • Build dashboards that managers actually open every week. • Pull and clean data from several systems into one trustworthy dataset. • Document definitions so numbers mean the same thing everywhere. What we are looking for • Strong SQL and spreadsheet skills. • Experience with a BI tool such as Power BI or Tableau. • Clear writing. • The habit of checking a surprising number before presenting it. Nice to have • Python or R for analysis. • Experience with data on patient education. Working arrangement • Full-time, on a regular day shift. • On site in Grand Rapids. • We will tell you what to expect at each step of the hiring process.