Senior Data Analyst - customer trends (remote)

Bright North Community Partners runs community programmes across Fort Worth, and we need a Senior Data Analyst to lead our customer trends. You would work closely with colleagues in operations, support and management. What you will do • Answer ad-hoc questions with a short written summary, not a data dump. • Document definitions so numbers mean the same thing everywhere. • Pull and clean data from several systems into one trustworthy dataset. • Build dashboards that managers actually open every week. • Recommend changes and measure whether they worked. What we are looking for • Experience with a BI tool such as Power BI or Tableau. • Strong SQL and spreadsheet skills. • Clear writing. • The habit of checking a surprising number before presenting it. Nice to have • Python or R for analysis. • Experience with data on grant reporting. Working arrangement • Full-time, with a steady weekday schedule. • Remote-friendly, with a monthly team day in Fort Worth. • We will tell you what to expect at each step of the hiring process.