Senior Data Analyst - customer trends (Miami, FL)

Bright Cross Civic Services Group is looking for a Senior Data Analyst. The job centres on customer trends for public records, and it would suit someone who likes steady, practical work. Benefits and stability attract long tenure. What you will do • Answer ad-hoc questions with a short written summary, not a data dump. • Recommend changes and measure whether they worked. • Document definitions so numbers mean the same thing everywhere. • Pull and clean data from several systems into one trustworthy dataset. • Investigate trends in public records and explain what is driving them. What we are looking for • The habit of checking a surprising number before presenting it. • Experience with a BI tool such as Power BI or Tableau. • Strong SQL and spreadsheet skills. • Clear writing. Nice to have • Experience with data on case files. • Python or R for analysis. Working arrangement • Part-time, about 20 hours a week, with flexible days. • On site in Miami. • We reply to every applicant.