Senior Data Analyst - customer trends (Little Rock, AR)

Westbrook Clear Care Services provides in-home and community support in Little Rock. We are hiring a Senior Data Analyst to take on customer trends. You would work closely with colleagues in operations, support and management. What you will do • Investigate trends in client records and explain what is driving them. • Build dashboards that managers actually open every week. • Pull and clean data from several systems into one trustworthy dataset. • Recommend changes and measure whether they worked. • Document definitions so numbers mean the same thing everywhere. What we are looking for • Strong SQL and spreadsheet skills. • The habit of checking a surprising number before presenting it. • Clear writing. • Experience with a BI tool such as Power BI or Tableau. Nice to have • Python or R for analysis. • Experience with data on family communication. Working arrangement • Full-time, Monday to Friday. • On site in Little Rock. • We will tell you what to expect at each step of the hiring process.