Senior Data Analyst - customer trends (Grand Rapids, MI)

Northwind Mill Inspection Services is an inspection company in Grand Rapids with field technicians and lab staff. We are hiring a Senior Data Analyst to take on customer trends. Training and certification are paid for. What you will do • Build dashboards that managers actually open every week. • Pull and clean data from several systems into one trustworthy dataset. • Recommend changes and measure whether they worked. • Investigate trends in field inspections and explain what is driving them. • Document definitions so numbers mean the same thing everywhere. What we are looking for • Clear writing. • Experience with a BI tool such as Power BI or Tableau. • The habit of checking a surprising number before presenting it. • Strong SQL and spreadsheet skills. Nice to have • Experience with data on certifications. • Python or R for analysis. Working arrangement • Part-time, about 24 hours a week, with flexible days. • On site in Grand Rapids. • Applications are reviewed on a rolling basis.