Senior Customer Success Manager - renewals (Tulsa, OK)

Amberfield Vale Staffing Group connects candidates and employers across the Tulsa region, and we need a Senior Customer Success Manager to lead our renewals. Speed and follow-up matter. What you will do • Check in regularly, listen for problems and fix them quickly. • Look after a portfolio of customer accounts from setup through renewal. • Coordinate with support, billing and operations on client orders issues. • Prepare simple reviews showing what the customer gets from us. • Record feedback and help shape what we improve next. What we are looking for • Comfort with a CRM and simple reports. • Two or more years in customer success, account management or service. • Excellent communication and follow-through. Nice to have • Experience with timekeeping. • Ability to explain technical topics simply. Working arrangement • Contract for three months, with the possibility of becoming permanent. • On site in Tulsa. • We reply to every applicant.