Senior Content Writer - website copy (remote)

Westbrook Cross Banking Services is looking for a Senior Content Writer. The job centres on website copy for card disputes, and it would suit someone who likes steady, practical work. You would join a small organisation of about 42 people, working mostly from home. What you will do • Work with subject experts to check facts before publishing. • Follow a style guide and suggest improvements to it. • Keep existing content accurate and easy to find. • Write and edit guides, emails and web pages about card disputes. • Interview staff and customers and turn what you learn into clear articles. What we are looking for • Curiosity about how things work. • Strong editing habits. • A portfolio of clear, practical writing. Nice to have • Basic SEO knowledge. • Experience with card disputes. Working arrangement • Part-time, about 20 hours a week, afternoons. • Fully remote, with a monthly team day in Des Moines. • We reply to every applicant.