Senior Content Writer - website copy (Honolulu, HI)

Stonegate Telecom provides broadband and phone service around Honolulu, and we need a Senior Content Writer to lead our website copy. You would join a large organisation of more than 1,000 people based in Honolulu. What you will do • Keep existing content accurate and easy to find. • Follow a style guide and suggest improvements to it. • Write and edit guides, emails and web pages about customer tickets. • Work with subject experts to check facts before publishing. • Interview staff and customers and turn what you learn into clear articles. What we are looking for • Curiosity about how things work. • Strong editing habits. • A portfolio of clear, practical writing. Nice to have • Experience with customer tickets. • Basic SEO knowledge. Working arrangement • Full-time, on a regular day shift. • On site in Honolulu, with some flexibility after the first few months. • We reply to every applicant.