Senior Content Writer - website copy (Austin, TX)

Lumen Cross Banking Services is a community-focused bank in Austin serving households and small businesses. We are hiring a Senior Content Writer to take on website copy. You would work closely with colleagues in operations, support and management. What you will do • Interview staff and customers and turn what you learn into clear articles. • Follow a style guide and suggest improvements to it. • Work with subject experts to check facts before publishing. • Write and edit guides, emails and web pages about branch operations. • Keep existing content accurate and easy to find. What we are looking for • Curiosity about how things work. • A portfolio of clear, practical writing. • Strong editing habits. Nice to have • Basic SEO knowledge. • Experience with branch operations. Working arrangement • Contract for eight months, with a review at the end and a chance of extension. • On site in Austin, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.