Senior Content Writer - plain-language guides (remote)

Lumen Lakeside Energy is an energy provider in Toledo focused on reliable service and fair billing. We are hiring a Senior Content Writer to take on plain-language guides. You would join a large organisation of about 597 people, working mostly from home. What you will do • Work with subject experts to check facts before publishing. • Follow a style guide and suggest improvements to it. • Write and edit guides, emails and web pages about meter readings. • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. What we are looking for • Curiosity about how things work. • A portfolio of clear, practical writing. • Strong editing habits. Nice to have • Basic SEO knowledge. • Experience with meter readings. Working arrangement • Full-time, on a regular day shift. • Fully remote, with quarterly visits in Toledo. • We reply to every applicant.