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Senior Content Writer - plain-language guides (remote)

Foxglove West Energy Partners · Remote · full time

Foxglove West Energy Partners supplies electricity and gas to homes and businesses around Buffalo. We are hiring a Senior Content Writer to take on plain-language guides. Reliability is the job, and people here take pride in answering the phone at 3 a.m. when needed. What you will do • Write and edit guides, emails and web pages about billing disputes. • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. • Work with subject experts to check facts before publishing. • Follow a style guide and suggest improvements to it. What we are looking for • A portfolio of clear, practical writing. • Strong editing habits. • Curiosity about how things work. Nice to have • Basic SEO knowledge. • Experience with billing disputes. Working arrangement • Full-time, Monday to Friday. • Fully remote, with a monthly team day in Buffalo. • We reply to every applicant.

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