Senior Content Writer - plain-language guides (remote)

Greenridge Orchard Telecom is looking for a Senior Content Writer. The job centres on plain-language guides for customer tickets, and it would suit someone who likes steady, practical work. You would join a large organisation of more than 1,000 people, working mostly from home. What you will do • Interview staff and customers and turn what you learn into clear articles. • Work with subject experts to check facts before publishing. • Follow a style guide and suggest improvements to it. • Write and edit guides, emails and web pages about customer tickets. • Keep existing content accurate and easy to find. What we are looking for • Curiosity about how things work. • A portfolio of clear, practical writing. • Strong editing habits. Nice to have • Experience with customer tickets. • Basic SEO knowledge. Working arrangement • Contract for three months, with the possibility of becoming permanent. • Fully remote, with quarterly visits in Louisville. • We reply to every applicant.