Senior Content Writer - plain-language guides (remote)

Northwind Fox Press prints books, catalogues and packaging from its Grand Rapids plant. We are hiring a Senior Content Writer to take on plain-language guides. You would work closely with colleagues in operations, support and management. What you will do • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. • Follow a style guide and suggest improvements to it. • Work with subject experts to check facts before publishing. • Write and edit guides, emails and web pages about customer orders. What we are looking for • Strong editing habits. • Curiosity about how things work. • A portfolio of clear, practical writing. Nice to have • Basic SEO knowledge. • Experience with customer orders. Working arrangement • Full-time, with a steady weekday schedule. • Fully remote, with quarterly visits in Grand Rapids. • We reply to every applicant.