Senior Content Writer - plain-language guides (Philadelphia, PA)

Lumen Quarry Energy Group supplies electricity and gas to homes and businesses around Philadelphia. We are hiring a Senior Content Writer to take on plain-language guides. You would work closely with colleagues in operations, support and management. What you will do • Keep existing content accurate and easy to find. • Write and edit guides, emails and web pages about outage response. • Interview staff and customers and turn what you learn into clear articles. • Work with subject experts to check facts before publishing. • Follow a style guide and suggest improvements to it. What we are looking for • Curiosity about how things work. • A portfolio of clear, practical writing. • Strong editing habits. Nice to have • Basic SEO knowledge. • Experience with outage response. Working arrangement • Part-time, about 16 hours a week, afternoons. • On site in Philadelphia. • Applications are reviewed on a rolling basis.