Senior Content Writer - plain-language guides (Milwaukee, WI)

Greenridge Sparrow Telecom is looking for a Senior Content Writer. The job centres on plain-language guides for billing accounts, and it would suit someone who likes steady, practical work. You would join a large organisation of about 277 people based in Milwaukee. What you will do • Work with subject experts to check facts before publishing. • Write and edit guides, emails and web pages about billing accounts. • Keep existing content accurate and easy to find. • Follow a style guide and suggest improvements to it. • Interview staff and customers and turn what you learn into clear articles. What we are looking for • Curiosity about how things work. • A portfolio of clear, practical writing. • Strong editing habits. Nice to have • Basic SEO knowledge. • Experience with billing accounts. Working arrangement • Full-time, on a regular day shift. • On site in Milwaukee. • We reply to every applicant.