Senior Content Writer - plain-language guides (Cleveland, OH)

Nova Sparrow Transit Planning helps transport agencies around Cleveland design routes and schedules, and we need a Senior Content Writer to lead our plain-language guides. You would join a small organisation of about 50 people based in Cleveland. What you will do • Interview staff and customers and turn what you learn into clear articles. • Work with subject experts to check facts before publishing. • Write and edit guides, emails and web pages about route schedules. • Keep existing content accurate and easy to find. • Follow a style guide and suggest improvements to it. What we are looking for • Curiosity about how things work. • Strong editing habits. • A portfolio of clear, practical writing. Nice to have • Basic SEO knowledge. • Experience with route schedules. Working arrangement • Part-time, about 28 hours a week, spread across three days. • On site in Cleveland. • We will tell you what to expect at each step of the hiring process.