Senior Content Writer - plain-language guides (Austin, TX)

Harborlight Orchard Transit Planning is a transit-planning firm in Austin working with agencies and riders. We are hiring a Senior Content Writer to take on plain-language guides. You would work closely with colleagues in operations, support and management. What you will do • Work with subject experts to check facts before publishing. • Keep existing content accurate and easy to find. • Follow a style guide and suggest improvements to it. • Interview staff and customers and turn what you learn into clear articles. • Write and edit guides, emails and web pages about fare systems. What we are looking for • A portfolio of clear, practical writing. • Strong editing habits. • Curiosity about how things work. Nice to have • Experience with fare systems. • Basic SEO knowledge. Working arrangement • Contract for six months, with clear deliverables from the first week. • On site in Austin. • We will tell you what to expect at each step of the hiring process.