Senior Content Writer - newsletters (Richmond, VA)

Foxglove Forge Telecom provides broadband and phone service around Richmond. We are hiring a Senior Content Writer to take on newsletters. You would join a large organisation of more than 1,000 people based in Richmond. What you will do • Write and edit guides, emails and web pages about customer tickets. • Follow a style guide and suggest improvements to it. • Interview staff and customers and turn what you learn into clear articles. • Keep existing content accurate and easy to find. • Work with subject experts to check facts before publishing. What we are looking for • Strong editing habits. • A portfolio of clear, practical writing. • Curiosity about how things work. Nice to have • Basic SEO knowledge. • Experience with customer tickets. Working arrangement • Contract for twelve months, with the possibility of becoming permanent. • On site in Richmond. • We will tell you what to expect at each step of the hiring process.