Senior Content Writer - newsletters (Fresno, CA)

Ironwood Orchard Telecom is a telecommunications provider in Fresno focused on reliable home and business connections, and we need a Senior Content Writer to lead our newsletters. You would join a small organisation of about 38 people based in Fresno. What you will do • Follow a style guide and suggest improvements to it. • Write and edit guides, emails and web pages about billing accounts. • Work with subject experts to check facts before publishing. • Interview staff and customers and turn what you learn into clear articles. • Keep existing content accurate and easy to find. What we are looking for • Curiosity about how things work. • A portfolio of clear, practical writing. • Strong editing habits. Nice to have • Experience with billing accounts. • Basic SEO knowledge. Working arrangement • Contract for twelve months, with clear deliverables from the first week. • On site in Fresno. • Applications are reviewed on a rolling basis.