Senior Content Writer - help-centre articles (Toledo, OH)

We are growing our team at Rivermark Bridge Telecom and adding a Senior Content Writer whose main responsibility will be help-centre articles. You would join a large organisation of more than 1,000 people based in Toledo. What you will do • Follow a style guide and suggest improvements to it. • Work with subject experts to check facts before publishing. • Write and edit guides, emails and web pages about outage reports. • Interview staff and customers and turn what you learn into clear articles. • Keep existing content accurate and easy to find. What we are looking for • Curiosity about how things work. • Strong editing habits. • A portfolio of clear, practical writing. Nice to have • Basic SEO knowledge. • Experience with outage reports. Working arrangement • Part-time, about 16 hours a week, with flexible days. • On site in Toledo, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.