Senior Content Writer - help-centre articles (remote)

Redstone Bridge Energy is looking for a Senior Content Writer. The job centres on help-centre articles for hardship programmes, and it would suit someone who likes steady, practical work. Reliability is the job, and people here take pride in answering the phone at 3 a.m. when needed. What you will do • Work with subject experts to check facts before publishing. • Follow a style guide and suggest improvements to it. • Write and edit guides, emails and web pages about hardship programmes. • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. What we are looking for • Curiosity about how things work. • A portfolio of clear, practical writing. • Strong editing habits. Nice to have • Experience with hardship programmes. • Basic SEO knowledge. Working arrangement • Full-time, with a steady weekday schedule. • Remote-friendly, with an occasional day on site in Seattle. • We will tell you what to expect at each step of the hiring process.