Senior Content Writer - help-centre articles (remote)

Fernwood Drift Telecom Group is a telecommunications provider in Memphis focused on reliable home and business connections. We are hiring a Senior Content Writer to take on help-centre articles. We invest in training. What you will do • Interview staff and customers and turn what you learn into clear articles. • Keep existing content accurate and easy to find. • Work with subject experts to check facts before publishing. • Write and edit guides, emails and web pages about field visits. • Follow a style guide and suggest improvements to it. What we are looking for • Strong editing habits. • A portfolio of clear, practical writing. • Curiosity about how things work. Nice to have • Experience with field visits. • Basic SEO knowledge. Working arrangement • Full-time, on a regular day shift. • Fully remote, with quarterly visits in Memphis. • We reply to every applicant.