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Senior Content Writer - help-centre articles (remote)

Ironwood Field Water Authority · Remote · full time

Ironwood Field Water Authority supplies drinking water and treats wastewater for Raleigh and nearby communities. We are hiring a Senior Content Writer to take on help-centre articles. Our work is invisible when it goes well, and we are proud of that. What you will do • Keep existing content accurate and easy to find. • Write and edit guides, emails and web pages about meter reading. • Follow a style guide and suggest improvements to it. • Interview staff and customers and turn what you learn into clear articles. • Work with subject experts to check facts before publishing. What we are looking for • Strong editing habits. • A portfolio of clear, practical writing. • Curiosity about how things work. Nice to have • Experience with meter reading. • Basic SEO knowledge. Working arrangement • Full-time, on a regular day shift. • Remote-friendly, with quarterly visits in Raleigh. • We reply to every applicant.

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