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Senior Content Writer - help-centre articles (remote)

Silverline Beacon Water Authority Partners · Remote · part time

Silverline Beacon Water Authority Partners operates treatment plants and pipelines around Grand Rapids, and we need a Senior Content Writer to lead our help-centre articles. You would join a small organisation of about 35 people, working mostly from home. What you will do • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. • Write and edit guides, emails and web pages about billing accounts. • Follow a style guide and suggest improvements to it. • Work with subject experts to check facts before publishing. What we are looking for • Curiosity about how things work. • Strong editing habits. • A portfolio of clear, practical writing. Nice to have • Basic SEO knowledge. • Experience with billing accounts. Working arrangement • Part-time, about 20 hours a week, afternoons. • Remote-friendly, with quarterly visits in Grand Rapids. • We reply to every applicant.

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