Senior Content Writer - help-centre articles (remote)

We are growing our team at Northwind Timber Learning Group and adding a Senior Content Writer whose main responsibility will be help-centre articles. You would work closely with colleagues in operations, support and management. What you will do • Interview staff and customers and turn what you learn into clear articles. • Write and edit guides, emails and web pages about attendance records. • Follow a style guide and suggest improvements to it. • Work with subject experts to check facts before publishing. • Keep existing content accurate and easy to find. What we are looking for • Strong editing habits. • A portfolio of clear, practical writing. • Curiosity about how things work. Nice to have • Experience with attendance records. • Basic SEO knowledge. Working arrangement • Full-time, with a steady weekday schedule. • Fully remote, with quarterly visits in Austin. • We reply to every applicant.