Senior Content Writer - help-centre articles (remote)

We are growing our team at Redstone Willow Learning Group and adding a Senior Content Writer whose main responsibility will be help-centre articles. You would work closely with colleagues in operations, support and management. What you will do • Work with subject experts to check facts before publishing. • Follow a style guide and suggest improvements to it. • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. • Write and edit guides, emails and web pages about learning materials. What we are looking for • A portfolio of clear, practical writing. • Strong editing habits. • Curiosity about how things work. Nice to have • Basic SEO knowledge. • Experience with learning materials. Working arrangement • Full-time, with a steady weekday schedule. • Fully remote, with quarterly visits in Seattle. • We will tell you what to expect at each step of the hiring process.