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Senior Content Writer - help-centre articles (remote)

Lumen Quarry Energy Group · Remote · part time

Lumen Quarry Energy Group is an energy provider in Rochester focused on reliable service and fair billing, and we need a Senior Content Writer to lead our help-centre articles. You would work closely with colleagues in operations, support and management. What you will do • Interview staff and customers and turn what you learn into clear articles. • Write and edit guides, emails and web pages about meter readings. • Follow a style guide and suggest improvements to it. • Keep existing content accurate and easy to find. • Work with subject experts to check facts before publishing. What we are looking for • A portfolio of clear, practical writing. • Curiosity about how things work. • Strong editing habits. Nice to have • Basic SEO knowledge. • Experience with meter readings. Working arrangement • Part-time, about 16 hours a week, mornings. • Remote-friendly, with an occasional day on site in Rochester. • We reply to every applicant.

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