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Senior Content Writer - help-centre articles (remote)

Silverline Umber Civic Services Group · Remote · contract

Silverline Umber Civic Services Group works with county and city offices around Kansas City. We are hiring a Senior Content Writer to take on help-centre articles. You would work closely with colleagues in operations, support and management. What you will do • Keep existing content accurate and easy to find. • Write and edit guides, emails and web pages about constituent requests. • Interview staff and customers and turn what you learn into clear articles. • Follow a style guide and suggest improvements to it. • Work with subject experts to check facts before publishing. What we are looking for • Curiosity about how things work. • Strong editing habits. • A portfolio of clear, practical writing. Nice to have • Basic SEO knowledge. • Experience with constituent requests. Working arrangement • Contract for nine months, with a review at the end and a chance of extension. • Fully remote, with a monthly team day in Kansas City. • We reply to every applicant.

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