Senior Content Writer - help-centre articles (Portland, OR)

Foxglove Union Transit Planning is a transit-planning firm in Portland working with agencies and riders, and we need a Senior Content Writer to lead our help-centre articles. You would work closely with colleagues in operations, support and management. What you will do • Work with subject experts to check facts before publishing. • Interview staff and customers and turn what you learn into clear articles. • Follow a style guide and suggest improvements to it. • Keep existing content accurate and easy to find. • Write and edit guides, emails and web pages about ridership counts. What we are looking for • A portfolio of clear, practical writing. • Curiosity about how things work. • Strong editing habits. Nice to have • Basic SEO knowledge. • Experience with ridership counts. Working arrangement • Part-time, about 16 hours a week, with flexible days. • On site in Portland, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.