Senior Content Writer - help-centre articles (Minneapolis, MN)

We are growing our team at Westbrook Mill Civic Services and adding a Senior Content Writer whose main responsibility will be help-centre articles. Benefits and stability attract long tenure. What you will do • Interview staff and customers and turn what you learn into clear articles. • Follow a style guide and suggest improvements to it. • Work with subject experts to check facts before publishing. • Keep existing content accurate and easy to find. • Write and edit guides, emails and web pages about permits. What we are looking for • Curiosity about how things work. • Strong editing habits. • A portfolio of clear, practical writing. Nice to have • Experience with permits. • Basic SEO knowledge. Working arrangement • Contract for six months, with clear deliverables from the first week. • On site in Minneapolis, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.