Senior Content Writer - help-centre articles (Memphis, TN)

Northwind Bridge Transit Planning is looking for a Senior Content Writer. The job centres on help-centre articles for ridership counts, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. • Write and edit guides, emails and web pages about ridership counts. • Follow a style guide and suggest improvements to it. • Work with subject experts to check facts before publishing. What we are looking for • A portfolio of clear, practical writing. • Curiosity about how things work. • Strong editing habits. Nice to have • Basic SEO knowledge. • Experience with ridership counts. Working arrangement • Full-time, on a regular day shift. • On site in Memphis. • We will tell you what to expect at each step of the hiring process.