Senior Content Writer - help-centre articles (Memphis, TN)

Silverline Quarry Telecom is a telecommunications provider in Memphis focused on reliable home and business connections, and we need a Senior Content Writer to lead our help-centre articles. We keep people connected and take outages personally. What you will do • Interview staff and customers and turn what you learn into clear articles. • Work with subject experts to check facts before publishing. • Write and edit guides, emails and web pages about outage reports. • Follow a style guide and suggest improvements to it. • Keep existing content accurate and easy to find. What we are looking for • Curiosity about how things work. • A portfolio of clear, practical writing. • Strong editing habits. Nice to have • Basic SEO knowledge. • Experience with outage reports. Working arrangement • Full-time, with a steady weekday schedule. • On site in Memphis, with some flexibility after the first few months. • We reply to every applicant.