Senior Content Writer - help-centre articles (Kansas City, MO)

Northwind Hollow Energy is looking for a Senior Content Writer. The job centres on help-centre articles for service connections, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Follow a style guide and suggest improvements to it. • Interview staff and customers and turn what you learn into clear articles. • Keep existing content accurate and easy to find. • Work with subject experts to check facts before publishing. • Write and edit guides, emails and web pages about service connections. What we are looking for • Curiosity about how things work. • Strong editing habits. • A portfolio of clear, practical writing. Nice to have • Basic SEO knowledge. • Experience with service connections. Working arrangement • Full-time, with a steady weekday schedule. • On site in Kansas City. • We will tell you what to expect at each step of the hiring process.