Senior Content Writer - help-centre articles (Jackson, MS)

Cedar Iron Insurance is looking for a Senior Content Writer. The job centres on help-centre articles for claims, and it would suit someone who likes steady, practical work. You would join a large organisation of more than 1,000 people based in Jackson. What you will do • Follow a style guide and suggest improvements to it. • Keep existing content accurate and easy to find. • Work with subject experts to check facts before publishing. • Interview staff and customers and turn what you learn into clear articles. • Write and edit guides, emails and web pages about claims. What we are looking for • Curiosity about how things work. • A portfolio of clear, practical writing. • Strong editing habits. Nice to have • Basic SEO knowledge. • Experience with claims. Working arrangement • Full-time, Monday to Friday. • On site in Jackson, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.