Senior Content Writer - help-centre articles (Grand Rapids, MI)

Rivermark Pine Insurance provides coverage to households and businesses around Grand Rapids. We are hiring a Senior Content Writer to take on help-centre articles. You would join a large organisation of about 366 people based in Grand Rapids. What you will do • Keep existing content accurate and easy to find. • Write and edit guides, emails and web pages about claims. • Follow a style guide and suggest improvements to it. • Work with subject experts to check facts before publishing. • Interview staff and customers and turn what you learn into clear articles. What we are looking for • A portfolio of clear, practical writing. • Strong editing habits. • Curiosity about how things work. Nice to have • Basic SEO knowledge. • Experience with claims. Working arrangement • Full-time, with a steady weekday schedule. • On site in Grand Rapids. • We reply to every applicant.