Senior Content Writer - help-centre articles (Fort Worth, TX)

Nova Clear Telecom builds and runs fibre and wireless networks in the Fort Worth area, and we need a Senior Content Writer to lead our help-centre articles. Technicians and office staff share information daily. What you will do • Keep existing content accurate and easy to find. • Work with subject experts to check facts before publishing. • Follow a style guide and suggest improvements to it. • Write and edit guides, emails and web pages about outage reports. • Interview staff and customers and turn what you learn into clear articles. What we are looking for • A portfolio of clear, practical writing. • Curiosity about how things work. • Strong editing habits. Nice to have • Experience with outage reports. • Basic SEO knowledge. Working arrangement • Full-time, Monday to Friday. • On site in Fort Worth. • We will tell you what to expect at each step of the hiring process.