Senior Content Writer - help-centre articles (Fort Worth, TX)

Silverline Willow Insurance Group is an insurance company in Fort Worth with claims and service teams, and we need a Senior Content Writer to lead our help-centre articles. You would work closely with colleagues in operations, support and management. What you will do • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. • Follow a style guide and suggest improvements to it. • Work with subject experts to check facts before publishing. • Write and edit guides, emails and web pages about policy renewals. What we are looking for • A portfolio of clear, practical writing. • Strong editing habits. • Curiosity about how things work. Nice to have • Experience with policy renewals. • Basic SEO knowledge. Working arrangement • Full-time, with a steady weekday schedule. • On site in Fort Worth. • Applications are reviewed on a rolling basis.