Senior Content Writer - help-centre articles (Fort Worth, TX)

Stonegate Oak Banking Services provides everyday banking and small-business lending around Fort Worth, and we need a Senior Content Writer to lead our help-centre articles. You would join a small organisation of about 115 people based in Fort Worth. What you will do • Interview staff and customers and turn what you learn into clear articles. • Write and edit guides, emails and web pages about card disputes. • Work with subject experts to check facts before publishing. • Keep existing content accurate and easy to find. • Follow a style guide and suggest improvements to it. What we are looking for • Strong editing habits. • Curiosity about how things work. • A portfolio of clear, practical writing. Nice to have • Basic SEO knowledge. • Experience with card disputes. Working arrangement • Contract for eight months, with a review at the end and a chance of extension. • On site in Fort Worth, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.