Senior Content Writer - help-centre articles (Columbus, OH)

Nova Ivory Banking Services is a regional lender in Columbus with branches and a growing mobile service. We are hiring a Senior Content Writer to take on help-centre articles. You would work closely with colleagues in operations, support and management. What you will do • Interview staff and customers and turn what you learn into clear articles. • Work with subject experts to check facts before publishing. • Follow a style guide and suggest improvements to it. • Write and edit guides, emails and web pages about loan files. • Keep existing content accurate and easy to find. What we are looking for • Strong editing habits. • Curiosity about how things work. • A portfolio of clear, practical writing. Nice to have • Experience with loan files. • Basic SEO knowledge. Working arrangement • Contract for nine months, with a review at the end and a chance of extension. • On site in Columbus. • We reply to every applicant.