Senior Content Writer - help-centre articles (Cleveland, OH)

Ironwood Orchard Telecom is looking for a Senior Content Writer. The job centres on help-centre articles for field visits, and it would suit someone who likes steady, practical work. You would join a small organisation of about 21 people based in Cleveland. What you will do • Keep existing content accurate and easy to find. • Follow a style guide and suggest improvements to it. • Interview staff and customers and turn what you learn into clear articles. • Write and edit guides, emails and web pages about field visits. • Work with subject experts to check facts before publishing. What we are looking for • Strong editing habits. • Curiosity about how things work. • A portfolio of clear, practical writing. Nice to have • Experience with field visits. • Basic SEO knowledge. Working arrangement • Contract for eight months, with a review at the end and a chance of extension. • On site in Cleveland, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.