Senior Content Writer - help-centre articles (Austin, TX)

Ironwood Nest Community Partners Group is a Austin charity working with residents on basic needs and opportunity, and we need a Senior Content Writer to lead our help-centre articles. Mission matters here, and so does looking after staff. What you will do • Interview staff and customers and turn what you learn into clear articles. • Work with subject experts to check facts before publishing. • Write and edit guides, emails and web pages about volunteer shifts. • Follow a style guide and suggest improvements to it. • Keep existing content accurate and easy to find. What we are looking for • A portfolio of clear, practical writing. • Strong editing habits. • Curiosity about how things work. Nice to have • Basic SEO knowledge. • Experience with volunteer shifts. Working arrangement • Full-time, with a steady weekday schedule. • On site in Austin. • Applications are reviewed on a rolling basis.