Senior Content Writer - case studies (remote)

Harborlight Thistle Press is a printer and publisher in Rochester serving local and national clients, and we need a Senior Content Writer to lead our case studies. You would work closely with colleagues in operations, support and management. What you will do • Follow a style guide and suggest improvements to it. • Write and edit guides, emails and web pages about customer orders. • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. • Work with subject experts to check facts before publishing. What we are looking for • Curiosity about how things work. • A portfolio of clear, practical writing. • Strong editing habits. Nice to have • Basic SEO knowledge. • Experience with customer orders. Working arrangement • Part-time, about 16 hours a week, spread across three days. • Fully remote, with an occasional day on site in Rochester. • We reply to every applicant.